Just last Friday our office was the recipient of a lovely surprise….a massive Birthday Cake from Feefo
Activities and the Discerning Collection Client
Findings of a recent survery by Silver Travel Advisor
A big thank you to all our guests
So the summer season has now come to an end and it’s been quite a turbulent year for the travel industry with some clear winners and losers. Brexit, terror threats and the weakening pound have all had significant impact on travel in 2016. Our biggest market, Turkey, certainly suffered from...
A letter from our guest
Dear Discerning Collection Having just returned from yet another fabulous holiday with the Discerning Collection I wanted to write and say a heartfelt thank you for another fantastic holiday to Turkey. Many people were cautious when I said I was going to Turkey, perhaps understandably but when you are in...
The Demise of Elixir Holidays
The sad demise of Elixir Holidays shows, once again, how tour operators need to operate with Trust Accounts. It also shows that committed accommodation and flights, where the hotels and flights are guaranteed, must be a thing of the past. If Elixir had operated with a trust account, all the...
Are holiday makers being ripped off in the school holidays?
The simple answer is yes. This week the plight of families who have to take holidays during the school holidays has come to the fore and was highlighted in an interview on Good Morning Britain between Piers Morgan and Sean Tipton, an ABTA spokesman. It wasn’t easy for Mr Tipton!...
The Demise of Exclusive Escapes – Trust Accounts
When I set up our Trust Account last year it was with some trepidation as fundamentally it meant that we could only trade with the money that we invested into the business. It was going to be tough in that we could not use client’s monies to pay for anything...
Greece … How it really is!
With so many of our guests calling for up to date information with regards to the situation in Greece below is a unedited report from Barbara, our host in Crete, who looks after all our arrivals on this lovely island.: ‘Hello from Crete The situation at the moment is as...
Why reviews are so important?
Last week I was on a panel of so called experts and the subject of the presentations was the relevance of reviews and feedback from customers. Two review platforms, Feefo and Reevoo were present and I was speaking on behalf of Feefo, the review company that we are proud to...
Strong Pound sends Turkey resort costs tumbling
As we enter the Summer season there is more good news for all travellers to Turkey. For those who have already booked your holidays to our lovely resorts of Kalkan, Gocek, the Bozburun Peninsula, Islamlar and Istanbul then good news awaits you. The Turkish Lira has dropped even more against...