The Demise of Exclusive Escapes – Trust Accounts

When I set up our Trust Account last year it was with some trepidation as fundamentally it meant that we could only trade with the money that we invested into the business. It was going to be tough in that we could not use client’s monies to pay for anything...

Why reviews are so important?

Last week I was on a panel of so called experts and the subject of the presentations was the relevance of reviews and feedback from customers. Two review platforms, Feefo and Reevoo were present and I was speaking on behalf of Feefo, the review company that we are proud to...

Even more security for our guests

The boring bit: As a Tour Operator we are required by law to have an ATOL Licence (an Air Travel Organiser’s Licence). This ATOL means that your holiday and any pipeline money that you have paid for that holiday is fully protected. This ATOL licence is only granted by the...

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