Concierge Service

To enhance your holiday with Discerning Collection, we are more than happy to confirm little extras for your holiday, all of which can be pre-booked via our team in the UK prior to your holiday, or locally via our hosts in resort:


Airlines We Use

Unlike many tour operators we do not commit to one particular airline to fly you, our guests, to our lovely destinations. Instead, we prefer to give you a choice of which airport you’d like to travel from, on what day you’d like to travel on and also for exactly how long you’d like to holiday for. Gone are the days when the norm was a seven or fourteen night holiday in the sun. Now our guests are, quite rightly, are demanding more flexible lengths of holiday and also more convenient local airports to fly from.

At Discerning Collection we leave the choice up to you and we will endeavour to provide you with exactly the day, airport and length of holiday that you want. It’s your holiday not ours and we don’t see why anyone should be restricted to flying on any given day. With some hotels and certainly gulets, the day of departure may depend on the date of when the hotel has availability or when the gulet has to sail. However, we have negotiated with all our hotels and they have accepted that they will receive guests on any day of arrival. Gulet sailings still remain on Saturdays however and this is one exception to our new rule.

Currently our airline partners include British Airways, TUI, Jet2, Easyjet and Turkish Airlines among others. However, we are happy to use any recognised  airline that will get our guests to their destination in a timely manner and with a highly reliable level of service.

With these airlines, we also give you the flexibility to choose how much luggage you take, if you would like to pre-book seats or those with extra leg room, and in flight meals if offered.

We are also proud to have recently been given the British Airways Appointed Operator status and ultimately, this will lead to you, our guest, getting better prices and better choices for your well-deserved holiday. Call our knowledgeable and friendly team for a quote on 01784 817 720


Baby Bundles (Turkey only)

We can rent cots (excluding linen), highchairs, car seats, baby listening devices, change mats, and sterilisers for babies, and to save on your packing, we can also buy nappies, sun-tan lotion etc. for you in advance, these are payable locally. (Baby bundles to be pre-booked in the UK prior to your holiday). Most rented items are at a cost of £25 per item up to 15 days stay.


Car hire (Turkey, Greece and Mallorca)

Although car hire is essential for some of our more rural properties, sometimes it is ideal to have a car just for a few days in more central locations to explore the surrounding scenery.  We can arrange car hire in Turkey, the Greek Islands and Mallorca.


Car parking, airport hotels and lounges

Please let us know if you require car parking, airport loungers or and airport hotel at your preferred UK airport and we will be happy to quote this for you.  We can also book access to the CIP lounge at Dalaman airport, Turkey.


In Villa Dining (Kalkan, Turkey)

And while the kitchens in our villa’s are well equipped to enable you to be as self-sufficient as you wish. We also like to look after our guests as much as they like too. To this end, here we are pleased to provide a selection of in- villa dining providers that come with our highest recommendation, meticulously picked, we feel they transform a classic villa holiday in Kalkan to something quite exceptional. For more information as to what is possible, please get in touch with these local suppliers and they will be pleased to provide menu’s tailored to your requirements, whether you are seeking a simple fish lunch by the pool or a gastronomic spectacular with cocktails and service we know you will be in safe hands. We highly recommend booking ahead of your departure date so as to avoid any possible disappointment.

Please note this service is only available in Kalkan, Turkey.


Cookery Classes (Morocco)

We can pre-book a cookery class at the following properties in Marrakech, a fantastic way to learn more about Moroccan cuisine, and after your lesson you get to enjoy your home-made dishes:

Riad El Zohar, La Maison Arabe, Les Jardins de la Medina and La Sultana


Group Bookings/Parties

We are happy to arrange bookings for larger groups, be it a larger family looking for a villa, a birthday celebration or a business meeting, our team will take the stress of organizing group bookings off your hands.  In Turkey we have villas that can sleep up to 10 guests, and Morocco, we have a variety of beautiful riads of different sizes, just perfect for a long weekend away with a group of friends.  In all of our destinations, we can pre-book, meals, entertainment and excursions for you group.


Jaunts (Turkey and Morocco)

We offer a wide selection of excursions in Turkey and Morocco for you to enjoy, most of which can be pre-booked via our team in the UK or through your host in resort, in high season we recommending booking prior to your departure to avoid disappointment.


Restaurant bookings

Just call us if you would like us to pre-book an evening meal at your hotel or at a local restaurant for you.


Shopping (Turkey villas)

We have a comprehensive home delivery shopping service for our villas in Kalkan. Aside from your basic welcome hamper we are happy to provide any additional items or a full shop to be in the villa on your arrival, please call us for further details and to place an order. The surcharge for an arrival shop is £25. Thereafter should you wish to use this service throughout your stay there is a 15% fee which will be added to your grocery bill.


Spa treatments

Many of our hotels offer a wide array of treatments and rituals that we can pre-book on your behalf.  Simply contact us for a Spa Menu.


Special Occasions

Please inform us if it is a birthday, anniversary, engagement, or any special occasion before your depart and we will endeavour to make your special day an everlasting memory.


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