The Discerning Collection has bought failed Turkey specialist Elixir Holidays from its administrators. The Turkey specialist operator has taken on Elixir's 309 forward bookings, some assets, its database, intellectual property rights, trading and domain names. The deal does not cover the operator's staff, five of which were based in London,...
The Demise of Elixir Holidays
The sad demise of Elixir Holidays shows, once again, how tour operators need to operate with Trust Accounts. It also shows that committed accommodation and flights, where the hotels and flights are guaranteed, must be a thing of the past. If Elixir had operated with a trust account, all the...
Are holiday makers being ripped off in the school holidays?
The simple answer is yes. This week the plight of families who have to take holidays during the school holidays has come to the fore and was highlighted in an interview on Good Morning Britain between Piers Morgan and Sean Tipton, an ABTA spokesman. It wasn’t easy for Mr Tipton!...
The Demise of Exclusive Escapes – Trust Accounts
When I set up our Trust Account last year it was with some trepidation as fundamentally it meant that we could only trade with the money that we invested into the business. It was going to be tough in that we could not use client’s monies to pay for anything...
Why reviews are so important?
Last week I was on a panel of so called experts and the subject of the presentations was the relevance of reviews and feedback from customers. Two review platforms, Feefo and Reevoo were present and I was speaking on behalf of Feefo, the review company that we are proud to...
Our Genuine Feedback from our Guests
Following a number of reports last week of dubious feedback companies that are currently operating out there, I am thrilled to announce that we are proud to be using Feefo, a truly GENUINE feedback forum where only our guests who have travelled with us are allowed to put their feedback...
Amazing value for your money and the sun’s out!
Why Kalkan is Perfect for an Early Season Escape Kalkan is one of those rare destinations that comes into its own long before the height of summer. With warm spring temperatures, clear skies and a wonderfully relaxed atmosphere, it’s the perfect place for an early season escape. By May, temperatures...
Another great reason to visit Kalkan in Turkey
Blowing my own trumpet with some suppliers this morning I was banging on about how close to 80% of our guests rebook their holidays with us. It’s an amazingly high number and if I’m totally honest it’s down to the quality of product that we have to offer. Our service...
More improvements at the Asfiya Sea View and more delightful product.
I’ve recently returned from a very brief but ultimately very busy trip to Kalkan in Turkey. Out on Sunday 15th Feb and back on Tuesday 17th Feb. My schedule was arranged to visit some new product in Gocek and to see the improvements being carried out at the lovely Asfiya...
A lovely article from the Mail on Sunday
By any standards it was a tough decision. Should I swim in the private pool on the terrace outside my hotel bedroom, or should I plunge into the pool by the bar? I chose the latter, only to find myself with another tough call. Should I order a glass of...
