Blowing my own trumpet with some suppliers this morning I was banging on about how close to 80% of our guests rebook their holidays with us. It’s an amazingly high number and if I’m totally honest it’s down to the quality of product that we have to offer. Our service...
A lovely article from the Mail on Sunday
By any standards it was a tough decision. Should I swim in the private pool on the terrace outside my hotel bedroom, or should I plunge into the pool by the bar? I chose the latter, only to find myself with another tough call. Should I order a glass of...
Even more security for our guests
The boring bit: As a Tour Operator we are required by law to have an ATOL Licence (an Air Travel Organiser’s Licence). This ATOL means that your holiday and any pipeline money that you have paid for that holiday is fully protected. This ATOL licence is only granted by the...
Feefo launches Trusted Merchant Awards
Feefo launches Trusted Merchant Awards... Discerning Collection are one of the first recipients, achieving Gold Trusted Merchant. Feefo, the global feedback engine and Google Licensed Content Partner, has introduced certifications that recognise the hard-work of merchants that consistently deliver excellent customer service in the eyes of their genuine customers. Those...
Book All Your Holidays With Us!
Being a true specialist we are extremely proud to have in-depth knowledge of all our hand-picked accommodations, even down to the exact rooms you will be staying in, how much sunshine to expect on your balcony during the day and how far it is to walk to the nearest restaurant,...
Another Award….Inaugural Trusted Merchant Certificate and Gold Trusted Merchant Status!
Discerning Collection is proud to announce that we have received yet another award from Feefo, the independent feedback system that gives only genuine reviews. This new award relates directly to our levels of service and quality of accommodation as reviewed by our guests. We are so proud as these reviews...
NO MORE QUEUES … New EVisa forall visitors to Turkey this summer.
I thought it might be useful to copy an article that appeared in the Daily mail today re the introductions of Online Visas for travel to Turkey. Given that Turkey is our most popular destination, many of our guests will now have to apply online whereas before you simply had...
Highly Commended
It’s only our second full year of operating and already we are seeing some lovely feedback and incredible loyalty from our guests. Our average repeat guest percentage is currently running at 62% (that’s 62% of all guests that travelled in 2012 with us have returned in 2013!). So a massive...
A terribly short history of hotels in Turkey
When we first sent guests to Turkey, way back in 1988, the accommodation that we provided tended to be located in the more unspoilt resorts of Olu Deniz, Kalkan, and Kas. The accommodation consisted of very simple ‘Pansiyons’ or guest houses. Often these were converted farmers houses or even stables...
Some Useful Background Information
Our Holidays and some background as to how we can be as flexible as you want. How we find the best holiday for you and how we price the holidays so that you get the best possible price combined with the best possible service. How we find the best flights:...