Discerning Collection is proud to announce that we have received yet another award from Feefo, the independent feedback system that gives only genuine reviews. This new award relates directly to our levels of service and quality of accommodation as reviewed by our guests.

We are so proud as these reviews are genuine comments from our guests who have visited our destinations and accommodations. Feefo’s independent feedback system is designed to provide product and service reviews that we all can trust. This means that only guests who have actually taken a holiday with us can comment on our holidays.

Unlike other review systems we cannot get agencies, friends or family to write in to boost our reviews. Feefo will only accept reviews from those who have actually bought our product.

We care about honesty, integrity and  doing the best we can for our customers. We, like many other caring companies out there, are prepared to listen to what our customers say and if we get it wrong then we will hold our hands up and do all we can to rectify the problem and ensure that it doesn’t happen again.

So we were delighted to receive this from Feefo:

“We are delighted to confirm that you are being awarded Feefo’s inaugural Trusted Merchant Certificate; in fact, in honour of your outstanding Service Rating, you have achieved the Gold Trusted Merchant status.”

To see our independent, genuine reviews click on: Feefo Reviews