Useful Information
Arrival at Villa
A member of the villa management team will meet you at the villa with the keys and show you around. All guests have to be registered on arrival, a member of our team will need to take these from you on arrival but will do this as quickly as possible.
Welcome Hamper
A basic hamper will be provided on arrival to get you started which includes, fresh bread, cheese, tomatoes, butter, milk, eggs, water, a bottle of wine, some sachets of tea and coffee, some washing up liquid and dishwasher tablets.
Hosts in Resort
A member of our overseas team will arrange to visit you the day after your arrival and will be on hand during your stay should you need them. We will send you their contact details just before you depart so you can contact them via WhatsAPP if you need to before they visit you.
Standard Cleaning
The villa will be cleaned on arrival and fresh linen and bathroom towels provided. The villas then normally have a mid holiday clean (if staying for 14 days), but not for 7 days holidays.
There is no daily cleaning, if you would like a full housekeeping service then please contact us and we can advise of additional costs.
Pool Towels
These will be provided for you, in addition all Discerning Collection guests will receive a complimentary Turkish towel (pestemal).
Pool Cleaning and Maintenance
The pool will be cleaned during your stay, normally the cleaning staff come early in the morning so don’t be alarmed to see someone in the gardens at the crack of dawn! If you have any queries with respect to the pool or garden maintenance during your stay please contact one of our team (you will be given all these numbers on arrival).
Shopping
We can arrange for any shopping to be in your villa on arrival and is payable locally. Please send us a list of what you would like and we will arrange our local supermarket to deliver this to your villa. During your stay it is also possible to arrange deliveries to your villa. We charge a small fee for doing so plus the cost of the groceries.
Nearest Mini Market
There are several well-stocked mini markets along the road on the way into Kalkan. These include Sok and Migros Jet which are approximately a 5 minute drive from the Mulberry Collection. While these shops are useful for buying a bottle of milk, bottle of wine or anything else you might have forgotten, if you wish to do a big shop we highly recommend heading into Kalkan to one of the larger Migros or Carrefour stores. There are also several butchers, green grocers, fish mongers and bakeries.
Children
Cots, highchairs and car seats for car hire and transfers can also be arranged, as well as baby bundles, please contact us for more information. Please note that we require you to pack your own linen for the cots.
Car Hire
As car hire is not included in the price of your holiday, if you would like to rent one for any part of your stay, we are happy to pre-book this for you. Due to the location of this property we highly recommend utilising car hire to make the most of your immediate surrounds and to explore the wider region.
In Villa Catering
If you would like to simply relax and enjoy a delicious meal one evening or lunchtime, without preparing it yourself, we are happy to arrange for a chef to come to the villa and prepare a meal, or perhaps a barbecue for you. We are able to email through menus and ideas.
Experiences
We can arrange a variety of day trips and private excursions which can be pre-booked in advance or organised locally with the Discerning Collection Host. All experiences are payable locally.
Transfers
There are so many villas now and so many transfer companies, it can sometimes be difficult to find villas locally. We are delighted to book private transfers from any airport in Turkey to the villa you have booked with us. The closest airports are Dalaman and Antalya. The benefit of utilising our service is that all of our team locally and our partnering transfer company knows all of the properties we feature so you can have complete peace of mind with the service you book.
Yali Beach Club
For a relaxing day by the sea, whether you simply want to soak up the rays, try your hand at some water sports, or stop by for lunch, we highly recommend a day at the Yali Beach Club.
Taxi
Should you require a taxi during your stay please call you Discerning Collection Host or call the Taxi Rank on 00902428443100.
Check in/Check out
These timings are shown on each villa page as they may vary. If you have a late flight then we can arrange for you to have lunch and use the facilities at one of our hotels. This can be discussed with you at the time of booking.
